admin Troubleshoot the Brother Printer Error TS-02 Quickly
The Brother Printer brand manufactures high-quality printing devices. Their devices give reliable performance and quality printouts. However, like other brands, these devices also throw up certain errors from time to time. A common one is the Brother printer error TS-02.
This is a connection failed error that prevents people from connecting their printer to a wireless network. No matter what they do, they find it difficult to get rid of this problem.
But there’s no need to feel anxious when you encounter the TS-02 error on your printer. In this post, we will lay out the fixes for this Brother Printer error in detail
What Is Brother Printer Error TS-02
Usually, you will get this TS error when you are attempting to print on a wireless network. The error TS-02 is a highly prevalent error that happens when the router or WLAN access point is unable to authenticate with the MAC address of your Brother printing device. This is the MAC address that is allowed in the filter.
Your system cannot detect the WLAN access point. Users generally encounter the TS-02 error when connecting the printer to another device or computer.
If the router is malfunctioning, it can cause this printer problem. So, it is essential to check if there are faulty cables in the router.
In the following sections, you will find out the primary causes of this TS error code and ways to fix it.
What Leads to Brother Printer Error TS-02?
TS-02 error occurs commonly in various Brother printer models. The following are the major causes that trigger it and affect the overall performance of the printer.
- The presence of a corrupt file on your desktop.
- Some applications in the system got deleted incorrectly.
- Your printer has not been installed correctly.
- There’s a bug in your system.
- Damaged Window system files can also result in a TS-02 error code.
- You have deleted hardware incorrectly from your system.
- The WLAN access point or the router cannot connect with the MAC address of your Brother printer model.
Effective Resolutions for the Brother Printer Error TS-02?
By now, you must have gained good clarity over the TS-02 error. Use these measures to get past it and start printing.
1. Power on your router again.
This is a very simple fix for the TS-02 error on the Brother printer. But sometimes, turning on the router again is all you need to troubleshoot the problem.
Just unplug the power to your router and wait for about 10 seconds. Now, plug the router back in and see if the error has been resolved.
2. Establish a wireless access point.
To fix the Brother printer error TS-02, your router’s WLAN should be powered on. So, turn on the wireless access point and wait for some time.
The router will set up its necessary functions. However, if you cannot establish a wireless access point, use these steps to connect your printer to the Wi-Fi network
- Locate the WPS icon on your router.
- Now power on your Brother printer.
- Begin the printer configuration wizard process by typing ‘control panel ‘ on the Windows taskbar.
- Create a good connection between your Wi-Fi and the printer.
- After that, find and choose the option of configuring Wi-Fi connectivity.
- You will find the option ‘Wi-Fi Setup’ on your printer’s display panel.
- After choosing the Setup mode, adhere to the instructions provided to complete the connection process.
- Your Brother printer screen will display the available Wi-Fi networks.
- Select your Wi-Fi network to link to your wireless router.
- You will get a prompt on the screen of the printer to input the password for your Wi-Fi network.
- Input it and tap ‘OK.’
- Finally, you will see a message saying that the printer is linked to your network.
3. Keep the printer and the router close
Have you established a connection but still find the TS-02 error code on your Brother printer? If yes, try bringing together the printer and the router.
Remove any obstacles between the router and the Brother printer. The distance between these devices should not go beyond 3.3 feet. If you have turned on the MAC address filtering functionality, check if the printer is restricted from there.
But if you are unaware of the MAC address, find it and check if it is enabled.
4. Reinstall the Brother printer driver
Incompatible drivers come into conflict with the router. So, it is best to uninstall them to resolve the Brother printer error TS-02
You must install compatible drivers and configure the wireless connection again. Follow the pointers to reinstall the printer driver.
- Use the ‘Start’ menu to get to the ‘Control Panel’ section.
- Here, go to the ‘Hardware and Sound’ tab.
- After that, go to the ‘Drivers and Printers’ tab.
NOTE: In some Brother printer models, there’s the ‘Microsoft XPS Document Writer’ tab. If you see it, click this option.
- Now, tap on ‘Print Server Properties.’
- After that, head to the ‘Drivers’ tab.
- Select ‘Change Driver Settings.’
- Choose the suitable driver’s model number.
- On the screen that shows, choose ‘Remove driver and driver package.’
- Tap ‘OK’ and uninstall the driver by following the on-screen instructions.
- Head to the official Brother support website.
- Find the driver model number of your printer and tap ‘Download.’
- After a few minutes, the Brother printer drivers will be installed.
- Connect the printer to the router and check if there’s any error.
5. Reconfirm the SSID
Sometimes, the SSID and the security information are not stored properly. It, in turn, leads to the TS-02 error on your Brother printer. So, it is essential to input the correct SSID information. After that, start your Brother printer again.
It is also possible to turn off the printer and the PC. Start these devices again and check if the TS-02 error has been fixed
6. Mention the correct radio signals.
The Brother printer uses 2.4 GHz radio signals. However, if your PC uses 5 GHz signals, you will face the TS-02 error. So, go to the control panel and from there, to your printer’s setup wizard.
Here, input the standard radio signals to experience smooth printing.
Summing up
Use each method mentioned above to get rid of the TS-02 error on the Brother printer. When you fix the communication between the printer and the router, you can resolve the TS-02 error. If you want more assistance, contact a Brother printer Support expert.
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Brother Printer